Booking terms

Plain version: turn up when you said you would, tell Sammy early if you cannot, and pay on the day. The rest is detail.

Last updated 9 September 2026.

Booking a slot

Booking through this site goes to Sammy's online diary. A slot is confirmed once it shows as booked, not when you start filling the form in. If something goes wrong at his end he will ring or message you to rearrange.

Walking up to the van needs no booking at all. It is first come, first served, and busy periods mean a wait.

Cancelling and not turning up

You can cancel or reschedule any time before your appointment, at no charge. There is no notice period and no fee.

What Sammy asks is that you actually cancel rather than simply not turning up. A slot nobody frees is a slot nobody else could book.

If Sammy has to cancel on you, for illness, a breakdown or anything else, you pay nothing and he will offer you another slot.

Running late

Cuts are booked in tight, so arriving late usually means a shorter cut rather than a later finish. Message ahead if you are stuck and he will do what he can.

Prices and paying

Prices are on the price list and are what you pay for a standard version of that service. Anything unusual, a big colour job or a detailed pattern, gets quoted before he starts, never after.

Payment is cash or bank transfer on the day, once the cut is done.

Home visits, events and care homes

Sammy brings his own kit. What he needs from you is somewhere to set up with a hard floor if possible, a plug socket, and a bit of light. Home visits start from £30 and depend on where you are, so agree it over WhatsApp before the day.

If parking near you is permit only or paid, mention it when you book.

Children

Under 16s need a parent or guardian there for the whole appointment.

Before he cuts

Tell Sammy about anything on your scalp or skin that he should know about before he starts. He may decline a cut if it is not safe or sanitary to do, which is a judgement he makes for your protection as much as the next customer's.

If you are not happy

Say so at the chair rather than after. Most things can be fixed in five minutes while the clippers are still out. Sammy will put right anything that is his doing.

Nothing here takes away your rights under the Consumer Rights Act 2015, which entitles you to a service carried out with reasonable care and skill.

Questions about anything on this page? Message Sammy on WhatsApp or ring 07448 438164.